Somewhere between the Marketing Department at Celebrity and the reality of the ship there was the most massive of breakdowns I have ever seen. Advertised as a "Crystal Light" it would be an embarrassment to Carnival so no telling how it being played in Miami headquarters.
The good stuff first. Check in was a breeze, the cabin was compact but adequate, the balcony made for two only. The hot water was, and a good shower was to be had 24 hours a day. No trickle when someone at the other end of the ship took a shower too. Why was the cold water warm? Nice and comfortable for bacteria growth? Beds very comfortable. The butler (What was that idea?) is the maid with a bow tie, she was great, her assistant smiled a lot but spoke not a word of English. The special restaurants at an additional charge were superb, exactly what I was expecting in the regular restaurant.
Now the bad stuff....where do I start? All the extras were grossly overpriced. Tours worth $70 were $150, no cinema on board but you could buy a movie on the TV for $12.95, regular drinks/wine $9 a glass. Food was OK but not exciting and repeated frequently. The dining room was a 2-3 hour visit which messed up attending the early show. Often the main course was the lesser of items I did not want as against the usual 3-4 on a menu that sounded good. Some waiters were good...some not. The alternative upstairs buffet restaurant had almost exactly the same fare every night, tables were at a premium and a bunch of surly waiters when they bothered to show up at all. I caught one at breakfast making the toast and wiping his nose with that gloved hand!! Yes I did report it !!!
The shows were limited by a small theater but the troop did an admirable job. The comedians and magicians were poor the harpist and piano player OK. They are obviously just paying the minimum. The band soldiered on relentlessly. The British enrichment guy was absolutely fantastic and garnered the greatest audiences on the ship.
The laundry was installed mid cruise at $2 a load to wash and $2 to dry...free on most other ship's, The coffee specialty area had great savories but the latte was $4, it just seemed they would squeeze you at every opportunity.
The cruise is now being offered everywhere for a quarter of what we paid and still we would never set foot on that ship again. I have left a bunch of stuff off as recounting it is making me more and more mad!!!
Spend your money somewhere else....they do not deserve it