This was our first cruise with the Queen Mary 2, but it certainly won't be our last.
We flew to New York for a three day pre cruise holiday and returned to New York for one day holiday after disembarkation. The flight to US was reasonable as we travelled by day and were fairly fresh. The return flight though shorter was not good, travelling overnight after an active day is not to be advised for those of us of a mature age. The hotel was Sheraton Towers at 7th and 53rd and was adequate for our purposes. Being our first visit to New York it wetted our appetite for further visits.
The Ship itself provided all round entertainment with excellent live entertainment each evening, cinema operating all day/night and various light to moderate activities ie batting tennis to shuffleboarding. Also golf simulator, table tennis and various indoor and outdoor pools. There were plenty of sundeck areas round pools and away from pools. We found the boat deck to our liking and three times round the deck for 1.1 miles kept us reasonably fit and ready for the next days meals. We found the 'Todays Activities'posted at our door each evening detailing all the activities for the forthcoming day invaluable.
We found dining in the Britannia Restaurant a fantastic experience with an exceptional choice of high quality, well prepared and presented cuisine. There were plenty of fast food options available throughout the day and the opportunity to dine in the evening at various designated Kings Court Areas. We must admit to not using these facility as the main restaurant was so impressive.
Our stateroom was very good but in future we would go for an outside cabin. Service throughout was very good.
We felt the shore excursions in the Caribbean were all very similar, and were let down by our travel agent who failed to supply us with a brochure detailing what excursions were available prior to the voyage. Generally excursion costs ashore could be obtained at a lower cost than on the ship. If however you choose this route getting back to the ship on time is essential.
Travel to the port of embarkation was reasonable. We were kept waiting at the hotel however for almost three hours prior to accessing our rooms and after travelling for ten hours it was not the best start to a holiday. After the cruise things were a bit more organized with a conference room at the hotel being laid on with beverages etc, to accept our luggage from the ship. This allowed us the freedom to leave the hotel for sight-seeing.
SUMMARY Out of ***** INFORMATION FROM TRAVEL AGENCY * AIR TRAVEL TO PORT ** HOTEL PRE /POST CRUISE *** INFORMATION OF ACTIVITIES ON SHIP ***** ACTIVITIES ON BOARD **** STATEROOM SERVICE **** OTHER EATING PLACES *** AIR TRAVEL HOME -
DISAPPOINTMENTS The main disappointment was the attitude of the Pursers office following an incident in the Commodore's Club when a waiter was knocked by a fellow passenger spilling drink on to my wifes evening dress and evening handbag. There attitude was simply quote "accidents happen and claim from your travel insurance". NOT GOOD ENOUGH. Travel insurance is not for incidents such as these. Cunard should have some adequate response in place.