Azamara Journey Cruise Review by Toni: Azamara Journey - Bermuda
Overall Member Rating
Azamara Journey - Bermuda
Embarkation: New York (Manhattan)
First off, if you are not older than 60 yrs of age this is not the boat for you. They were maybe 10 couples younger than 60.We got shhhh'd everywhere for laughing and having a good time. We embarked out of Newyork harbor on 9/29/07. Extremely smooth getting on board. When entering the ship you were greeted with champagne and orange juice. We stayed in a Sky Suite. Very roomy with plenty of closet space. The bathroom was pretty big however the tub was smaller than I expected.The balcony could have had nicer chairs, too hard. We did find it hard to get in touch with our butler. Many times the phone just rang. Which led me to believe he had too many rooms to deal with. The room however was very clean at all times. The food was very good both at the buffet and regular diningroom. We only ate at one specialty restaurant. Prime C was excellent. However I do not like open dining. The personal service is lacking and I always enjoyed getting to know all of the wait servers at the old style of More
dining. We did get to know some staff, however it took longer to develop that. I also find it insulting having to pay a cover charge for the specialty restaurants. I feel you should not have to pay any extra for a product and service that should already be in place through out the boat. Plus it was hard to make a reservation. No one answered the phone or the head waiter was unavailable and he was the only one who could take a reservation. I tried to get help from our butler but as I said before we could not find him. This cruise was sold to me as a luxury higher end cruise with all the upgrades. However I Found dead flowers through out this boat. VERY DEAD flowers. Pictures of Chandeliers on the walls are not my idea of art. They looked like they were bought at a garage sale. The beautiful china closets by the Martini Bar did not have real items in them but real tacky pictures of plates and vases.CHEAP!!!!! and very tacky.
The pool deck was redone and the lounge chairs were wonderful, however the pool and it's tile looked older than the boat. They was hardly any music pool side and when there was it was only on one side and too low for anyone else to hear. When asked to make the music louder people complained. It was like sitting all the old aunts and uncles by the DJ at a wedding. Nothing but complaining. Keep in mind I was there for my 20th wedding anniversary and I am not a youngster.
The entertainment was the worst. Other than the comedian which I might add no one over 60 laughed at, it was lacking and really bad. The band had no energy and the members looked bored. Not to mention the audience seemed to rather watch them like a tv news program than dance.
I was not impressed with this 35 million dollar upgrade. The service needs work and the butler service did not live up to what was expected. When I asked for a Azamara bag I received a bag that clearly had been used. (sand and a receipt inside ) I did use the spa twice and was pleased with treatments. However I left my gold chain on the sink and in less than minute it was hidden behind a fixture. If I had not immediately come back it would have been taken. Clearly someone moved it out of sight waiting for me to leave. The only people there were Myself and the girl who changed the towels. I was not pleased at all.
Though I did enjoy our trip. We met a great couple that we had a lot of fun with. Without them we would have been bored to death. I will not cruise Azamara ever again. I hope this is not the standard for this cruiseline and it's parent company. Less
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