Crown Princess Review

4.5 / 5.0
2,240 reviews

Crown Princess - Eastern Caribbean

Review for the Eastern Caribbean Cruise on Crown Princess
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Monaco02
First Time Cruiser • Age 60s

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Sail Date: Sep 2007

First let me say that we had a wonderful cruise on the Crown! This was our first cruise on Princess, having only cruised on HAL, we did alot of comparing of the two lines. I have to say they are more different than we anticipated.

Embarkation: Our cruise had quite a stressful start. We utilized the NE Motorcoach through Princess, we've done this before (with HAL) & it's easy & cheaper than driving into the city. Our paperwork from Princess stated our requested pick up location & time. My parents drove us to the park & ride and waited with us for the bus to arrive - it never came. I called Academy Motorcoach & spoke w/ the dispatcher who informed me that their manifest had us listed on a previous pick up and that the bus was already in NJ & that they could not turn around to pick us up. I phoned Princess & frantically explained the situation - they told us to drive ourselves & they would reimburse us for parking or get a taxi or whatever. My parents ended up driving us - none of us had any idea where we were going - I spent most of the time on the phone trying to get decent directions. So, needless to say embarkation was a breeze once we got there - nobody in the terminal but us and the employees!

The ship is beautiful, we loved the layout & found it easy to navigate. The piazza area is great, always something going on. We had a balcony room on the Riviera deck, smaller than a standard balcony on HAL, but we had no problem with the size. Bathroom is very small, especially the shower! The closet area was nice & had plenty of room. Our room steward was OK - only saw him once (1st day) the entire trip. We thought the beds were very comfortable, nice & firm - not sure why everyone is always complaining about them. No problems with the AC, our safe malfunctioned once, phoned front desk & someone came up in a few minutes to re-set it.

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