Overview: We questioned the inconsistent remarks on Cruise Critic before the cruise. Unfortunately we must confirm inconsistency of food and service. Not what we expect from a premium cruise line. This review covers only the ship, not the great excursions and fantastic scenery, nor the rainy weather in Sitka.

We are a 60 year old couple with eleven previous cruises; first time on HAL and our second cruise to Alaska. Our Noordam experience, departing Seattle on Sept 2, was not as enjoyable as Celebrity, RCI nor Princess.

Cabin/Hotel: We booked a balcony cabin, but later upgraded to a SY suite in response to HAL special offers. The upgrade included a night at Seattle's Fairmont Olympic and bus service. We were very pleased with the hotel, bus transportation and coordinating with HAL reps at the hotel. Well Done! Read more