We very much enjoyed our cruise on the Azamara Journey to Bermuda. I would not categorize this as a luxury cruise line but saying that it is a premium cruise line would be appropriate. Boarding at Cape Liberty in NJ could not have been easier. Once aboard you are greeted with a glass of Champagne and directed to the buffet area at the stern of the ship.
The Journey is a smaller vessel with a much more intimate and laid back atmosphere than you'll find on the larger ships. We really enjoyed the smaller more intimate atmosphere aboard the Journey. We liked the fact that there were few, if any, children on board. We found it very easy to meet people on board, everyone including the crew was very friendly.
Let me start with what Journey does right. The food in the Main Dining Room and the Premium Restaurants is very good and in some cases exceptional. Sometimes the kitchen in the Main Dining Room gets overwhelmed with a rush because of freestyle seating but we much prefer freestyle seating because we could choose who to dine with. If there was a wait in the Main Dining Room we'd just have a drink at the bar and meet new people.
The Journey is beautifully decorated and has a classic interior design. This ship also has a modern spa facility and a gym with brand new work out equipment. I was impressed. My wife enjoyed their small casino area which had enough games to keep her amused. They also had some shops on board that looked interesting but shopping is not our thing when on a cruise.
Our cabin was nicely appointed and our balcony was furnished with a new table and two chairs. Our bed was very comfortable and the linens were soft. Our flat screen television was interactive and offered many entertainment choices, it even included a few free channels with new movie releases. Our butler/room attendant was very nice and usually quite attentive. If you want afternoon tea in your room you'll have to request it, it's not automatic.
We did not go to see any of the live entertainment on board but our friends who did go to see the cabaret enjoyed it very much.
Things that need improvement on the Azamara Journey. The in-room wet bars have not been installed yet, so all we had was a small refrigerator that sat on the floor of our cabin, taking up precious space. The bathroom in our Deluxe Ocean View Room w/Veranda was very tight. Sitting on the toilet, I'm 6'4", was a bit of a challenge because you could not square off your legs because it was on an angle to the bathroom door.
Overall service at the front desk needs improvement, it was difficult to get answers to basic questions from some of the attendants until they consulted a manager. Perhaps this is a language issue because you'll find that English is not the first language of most of the crew.
The pool on board Journey is very small but if you are going on a cruise just for the pool than this is not your ship.
Overall, we would sail with Azamara again. We'd probably go with the bigger room (Sky Suite) next time though. We're disappointed that the Azamara Journey will not be sailing to Bermuda anymore though because we love Bermuda.