I booked the Labor Day mini-cruise getaway with an online agency and I thought the service was fantastic. I was thrilled to learn upon checking in that I had received a substantial upgrade in cabin (and dining) class, from B3 stateroom (hull balcony) to AA (glass balcony on top deck; Britannia Club dining). Wow! Complimentary champagne (actually French sparkling wine, but I won't quibble) was waiting for us. Nice!

Britannia Club dining is super. You can have your meals when you want, and the service is exceptional. The headwaiter (Mauro) is Italian and he always took the time to converse with myself and my fiancee and to make us feel comfortable and looked after. You have your own reserved table, which is waiting for you whenever you arrive. You also have the same waiting staff, and our waiter (Mehmet) and assistant waitress (Maya) were very attentive and friendly. Top-notch service to match the top-notch food.

Had I known how good the food would be, I wouldn't have obtained reservations for the QM2's specialty restaurants. Todd English is stylish and the food is exceptional, but I don't know if it was really all that much better than the food in the Britannia Club. They did have a cake ready for my fiancee's birthday dinner, though. Again, great service and a nice change of atmosphere. Read more