Azamara Journey Review

4.5 / 5.0
834 reviews

Azamara Journey - Bermuda

Review for Bermuda Cruise on Azamara Journey
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Beta1560
First Time Cruiser • Age 60s

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Sail Date: Aug 2007
Traveled with children

A very pretty ship with a very hard working staff. All elements( embarkation, food, exercise etc)of this cruise were as you might expect except the following.

They have made three big mistakes. In the redesign, they created their largest suites on the rear of the ship. Large, lovely and expensive. We had 10 rooms including 8091 for my parents 50th Anniversary cruise. The suite was just below the teak decked restaurant on deck nine. Anytime ANYONE moved a table or chair in the restaurant ( which was all the time), it sounded like the inside of a drum in this $7000 suite. The noise was so bad and so persistent, the family had to rotate use on the suite and let my parents sleep in a quiet room on deck four. Repeated attempts at a change of rooms for them yielded nothing as the ship was completely booked. The butler service in this suite could not be called bad, but rather nonexistent. We NEVER saw the man. We finally resorted to gathering our own ice and glasses for our nightly in room cocktails ourselves.

Second, while Azamara advertise butler service to all the other rooms, we realized by day 3 that this simply meant the maid wore a tux. It wasn't bad service. It was simply typical Celebrity service and certainly not up to the oversold Brand that has been presented.

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