We live in Vancouver. This was my 4th cruise to Alaska and my DH's 1st. The ship is at Ballantyne Pier which is in an industrial area. You cannot travel on foot to the pier. Vehicle transport is required.
We were at the pier shortly after 11 am and on the ship by 11:30 am. Lunch is available from 12 noon onwards. Staterooms are available at 1:30 pm.
Once we boarded the ship, we were welcomed with a complimentary glass of champagne.