We left on the Norwegian Dawn from NYC on July 28, 2007. I thought embarkation went well. We stood in line for awhile, but it kept moving and once we got our keys, we were allowed on the ship. However, our room wasn't ready and we had to wait for that-carrying bags!
The ship was clean and they were always painting or doing something else to it.
The freestyle cruising was a nightmare. Nobody told us you have to make reservations for the restaurants. Oh and you have to make them around 7am for that day and the next only. If you don't call around 7am, they are full and you must in the main restaurants. Who wants to remember to call at 7am on vacation!! Once in the restaurants, the staff was not very friendly. They know they are already getting a tip from you (they are charged on your account).
The reception desk employees were rude!
People reserve pool chairs and most are gone by 8am. There is a sign that says you can't reserve them, but they do. Also, they allow babies with diapers in the pool even though there is a sign for that too. They don't enforce their rules!!
The adult shows at night were good but even though it stated 18 and over, parents till brought their kids. There were also kids just roaming the ship without parents and they would hang out in the stairways and leave trash there.
You must make a mad dash to Great Stirrup Cay on the first boat over there because there are only about 30 lounge chairs on the island. The rest are old small chairs.
We didn't have towels two days in a row. We complained and got two days worth of tips removed from our account.
The buffet is confusing. You must walk around to all sides to see what they have because everything is in a different place.
Don't book a shore excursion in Nassau if you want to shop. Shops close at 5:30 and you don't dock until 1:30. You are there until about 2am. We went to Atlantis in the evening on a taxi.
We won't cruise NCL again. Freestyle Cruising is for the birds!