This was our honeymoon and our second cruise. The last cruise was on Explorer of the Seas, Western Caribbean itinerary. Upon arriving to the port in Miami, the signs advised us to go to a specific terminal. We arrived there and to our surprise, there was nobody there except security. It was approximately 10am. Security said they were not allowing anyone in to the check in area and there was no other entrance into the check in area. We sat in some white chairs for nearly an hour and a half. They finally allowed the two of us in and there were already hundreds of people in line and standing around. I guess there was another entrance, this was very disappointing. I didn't appreciate being lied to. We checked in at the counter and then had to stand in line for over another hour against the wall. I asked what the delay was and was advised that customs arrived late and that there were still passengers exiting the ships. While in line we overheard people talking about Labadee and how the ship was not going to stop in this port. We were never told about it at check in. I had to go ask someone about this little bit of info. and was advised that it was cancelled due to an uprising in Haiti. I guess the check in persons did not feel it was important to tell everyone they dealt with.

After we were allowed on the ship, it was a stampede to the escalators without any direction or organization, they just allowed everyone to go the entrance at once regardless of who was waiting longer in line. Upon entry onto the ship, we were welcomed very graciously. My wife received a red rose for Valentine's Day and we began to think we would have an outstanding honeymoon. We went to our stateroom and our minds immediately changed again. We both have asthma and are allergic to smoke. I guess the previous people in the stateroom decided they were going to smoke in the room. The odor in the room was very very bad.

After a couple hours, we were able to find our stateroom attendant and ask her if there was anything she could do to help. She entered the room and said it smelled very bad and she would try and help us. She then proceeded to wipe down the cabinets and walls with a cleaner and changed the bedclothes. She attempted to remedy the problem, but in the end, it still smelled very bad in the room. We are big complainers, so we just dealt with the problem and lived with it, we were on our honeymoon. I tipped on the very first day and it made a difference with the dining staff, but not the stateroom attendant. The only thing she did when she entered the room was make the bed and give us new towels. Not the same treatment I received on the last cruise. Read more