Azamara Journey Review

4.5 / 5.0
835 reviews

Azamara Journey - Bermuda

Review for Bermuda Cruise on Azamara Journey

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Sail Date: May 2007

Extreme disappointment is how we would describe our "Celebrity turned Azamara Journey cruise". We arrived at Port Liberty to find it was The Azamara" not the Celebrity, classic bait and switch. After day two we dubbed our ship" Azamara Surprise". There was no "early or late" seating as stated. We awoke many mornings to the sound of welding going on outside of our room because the ship was still under renovations. And we're not talking the general touch up paint that one may see while cruising. We're talking having to walk around the partitions that were lined up in the hallway that were eventually installed as separations for our "verandas". One morning one of the workers actually walked into our cabin after knocking very lightly on the door, which we didn't even get a chance to answer before he walked right in! He was looking for the workers outside of our cabin! Many of the wait staff was inexperienced. They told us that they were previously busboys on the last cruise ship and had no experience as waiters but were offered this job. The cafeteria style dining was horrible! Often times there were no coffee cups, juice machines w/no juice and the floors in the area constantly were wet! I feared for the older passengers! We often waited in line to be seated in the dining room. You had to ASK for coffee/tea, the salt and peppershakers didn't work and the server's uniforms were in terrible shape! . The complimentary dinner was very good but these were the types of meals we had on previous cruises at no extra cost! Getting food after 10pm was impossible as there were no little stand type eateries. Hot tub and pools often closed. The best entertainment was the few great karaoke passengers! The best part of the cruise was getting OFF the ship to wander beautiful Bermuda!

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