The staff was wonderful. I really enjoyed meeting and talking with the crew-members. They were from all over the world. The staff was much more interesting then the other passengers.
As I said, the ship was huge. But the guest rooms were very small - even the suites. When building the ship, I think they tried to squeeze-in as many rooms as the possible. The ship was nice, but now very clean. I think that these 3500+ passenger ships are just too large to keep very clean. Plus, there were over 1000 children onboard - so that didn't help.
The food was ok. They tried, but since they were serving 20,000 meals per day (OVER 3000 people & over 1000 crewmembers), everything is mass-produced - and it shows.
The ship sails out of New Jersey. Thus, about 99% percent of the passengers were from New Jersey & New York.
It's a lower priced ship. Not to be impolite, but there were a lot of loud and rude passengers. Some of the gangs of teens that roamed the hallways were downright scarry looking.
Basically, if you want an unrefined, lower priced, family vacation, filled with thousand's of families & countless numbers of kids, where you can party all night long with thousands of others, this is your ship.
If your used to something a little nicer, more refined, and laid back - stay away!