Our cruise on the Constellation to the Baltic was our second and last with Celebrity, the first being on the Summit to the Panama Canal in 2006.We rated everything on that cruise above average.
Check in at Dover was done quickly and our luggage arrived promptly. The lifeboat drill was done very professionally and the ship sailed on time. The cabin and public areas were very clean. The ship had been in dry-dock for 19 days before the cruise for refurbishing including carpeting, paint, and cleaning. The ship seemed to have a strong odor of chemicals for several days after sailing; this was a major problem for many of the passengers with asthma and other respiratory problems. Our cabin staff did an excellent job and were very attentive. Many Europeans smoked and did not comply with non smoking regulations. This was a problem at times.
We found the dining room staff excellent, however, the remaining categories were not comparable to our first cruise with Celebrity or on several other cruises.The dining room was very comfortable and our service staff was outstanding and very attentive and worked hard to make our dining experience memorable. The menu was extensive, however some of the food was poorly prepared and a few items were of poor quality. Some of the entrEes had cooled before serving.