Celebrity Summit Review

4.0 / 5.0
2,484 reviews

Celebrity Summit - Hawaii

Review for Hawaii Cruise on Celebrity Summit
User Avatar
Karen
First Time Cruiser • Age 20s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Apr 2007

This was the best vacation we ever had! We are a couple in our fifties. This was our thirteenth cruise and our second cruise to Hawaii. This was our seventh Celebrity cruise. We have also cruised on Royal Caribbean, Norwegian and Princess. Luckily for us we did not read the cruise reviews before booking this cruise. We would have missed out on a wonderful cruise experience. When we read the Cruise Critic reviews as we prepared to depart we were dismayed to see comments about worn furnishings, housekeeping problems, poor food, mediocre service and mechanical problems. There were so many negative descriptions of the Summit that we were anxious about what we would find. We are very happy to report the ship is beautiful and in excellent condition. The food was meticulously prepared and presented in every venue including the buffet. The service is exemplary and the staff members in every area were friendly, knowledgeable and committed to anticipating and exceeding customer expectations. The common areas are beautifully appointed and spacious. The ship was spotless.

EMBARKATION- We arrived the day before the cruise and spent the night in a hotel (Hyatt Regency Long Beach) arranged through Celebrity. The next morning we opted to take a cab to the ship rather than waiting for the 1:00 pm shuttle provided by the cruise line. We arrived at the pier at a little after 11 am and breezed through security. We had checked out our cabin and were at the buffet by 12 noon. This was one of the quickest embarkations we have ever experienced and certainly the fastest post 9/11. FOOD - From the multiple courses at the Normandie Restaurant to the daily buffets the food on the Summit was wonderful. The buffet area is thoughtfully laid out. There are not only trays for carrying your plates (unlike Princess) but there are linen placemats and napkins. In addition, Celebrity continues the tradition of providing multiple waiters to assist passengers in carrying their trays to a table. The dining area around the buffet is oversized so there is never any difficulty in finding a table in any area you prefer. This is certainly not the case on other, larger, cruise ships especially Princess. There are multiple buffet areas to suit every taste. We particularly enjoyed the pasta station, the sandwich area, the outdoor grill with its daily barbecue specials, the international specials (especially the Asian selections) and the breakfast stations. We loved the waffle/pancake and omelet stations! In the main dining room the food and service were excellent. We especially appreciated our dining room waiter, Andy. He made every meal enjoyable. Our dining guests were two lovely couples from Britain who kept us laughing with their dry humor for two weeks. We also enjoyed the prompt and courteous service of Joseph who worked in a specific dining area in the buffet every morning. This is certainly the first cruise where we've found a favorite buffet waiter! But that is just one small example of the level of service which epitomized the entire Summit experience. This ship is passionately committed to service.

LOUNGES - The first night of the cruise we headed to the Cova Cafe for cappuccinos. We had the pleasure to be waited on by Wendy. The very next time we went to the Cova Cafe Wendy remembered our names! We were impressed. She was so friendly and attentive we found ourselves there every night. We also spent some time every evening at the Martini Bar where Maria became our regular server. She also always remembered our names and favorite drinks. Thanks to these two staff members we thoroughly enjoyed the time we spent each evening before our late seating dinner. ENTERTAINMENT – This was our thirteenth cruise so our expectations were not really high as far as entertainment goes. We were happily surprised by the talent of the Celebrity Singers and Dancers who enthusiastically performed ambitious Broadway shows such as Le Mis (complete with a barricade) and Phantom of the Opera. That was only the beginning. A female vocalist (I apologize that I cannot recall her name) was breathtaking. In the evening she performed a selection of Broadway favorites mixed with opera. Then, the next day, a special performance of opera was held in the afternoon. She was wonderful. We also enjoyed the talent of a male vocalist, Darren Williams, who had a beautiful voice. We loved the understated humor of Cruise Director Allan. The ship overflowed with talent. The string quartet, Prelude Strings, should not be missed. Jefferson Ang, a vocalist/guitarist was a favorite as was the classical harpist. There was always something going on, in every area of the ship.

Cabin Review

previous reviewnext review

Find a Celebrity Summit Cruise from $222

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.