This was our third trip with NCL and most likely our last. NCL has really demonstrated a decrease in their desire to assist their customers and provide a vacation of a lifetime. The staff are rude, they seem incredibly unhappy. They don't even have the common courtesy to say "You're Welcome" when you thank them for assisting you. I watched a young girl slip and fall on the pool deck and three white coated gentleman were there and turned a blind eye. No one cared to see if she was ok.
The cruise director is all about himself, he wants you all to know that he can play the electric guitar and believe me, by the end of the trip, you will understand how full of himself that he is.
The worst experience is the food. The buffet is terrible and unless you plan on eating hamburgers and hot dogs at every meal, you should probably choose another cruise line. The dinner at the Windows dining room is ok, but plan on spending up to 2 hours for your meal. The service is extremely slow.