We boarded the Radiance at approx 2.30 had lunch and returned to our cabin to await the arrival of our luggage. Everytime we asked guest relations, we were blown off, it's definitely coming, and basically don't bother us. At approx. 8.15 pm, after many calls to guest relations and checking with our steward we were finally told to go down to the GR desk and look for our bags. It was there alright, in the lost baggage room, with every name tag and baggage tag torn off. It was suggested to us that the baggage handlers at San Diego pier may be a bit disgruntled as there were several other bags in the room without tags. RCCL made sure we knew these people were not RCCL employees. ......However RCCL contracts them so.......
We had a large balcony but found the room painfully small, 177 sq.ft. One tiny sofa and one chair at the vanity, we were crawling over each other trying to get dressed. We have been on other ships and the standard size for a room in this category is about 195 More
-210 feet. The balcony isn't much use on a Coastal Cruise so you really can't get away from each other. The "mini bar" is not a bar at all. No alcohol, just a few cans of pop and water, so you have to call room service everytime you want a drink in your room. Also no bathrobes unless you have cruised 5 times and become platinum. We were lowly gold having sailed with them once before 10 yrs ago. HAL offers bathrobes to everyone, and we really missed them on the cruise as Coastal Cruises are chilly.
Life boat drill was strange. Our category A1 thru A4 was directed to go to the Aurora Theatre, where we were given instructions on how to put on a life jacket, which we already had on, and then given two speeches, one by a staff member and one by the captain on 'Rules of Conduct".No bad behavior is tolerated, or excessive drinking etc. etc. I don't see why this was necessary, it's just common sense. We were never told where our lifeboats were or how to get to them or any procedure on leaving the ship. The joke was that the theatre must break off from the ship and float away on it's own.
The ships is quite lovely, the food is pretty good and if you don't enjoy your dinner the staff would exchange it for something else. Only had to do this once with the Tempura, very bad. Windjammer cafe is nicely laid out with many different islands of different foods, so no long lines.
I can't say I found the staff overly helpful, especially at guest relations. They have a unique way of telling you that no matter what the problem is, somehow it's your fault. EG. I should have had a clear plastic pocket on my suitcase with the name tag secured in it. My suitcase doesn't have one. Our room steward was very nice however. We sailed with HAL last fall on a coastal and just felt pampered everywhere. The small rooms, lack of mini bar in the rooms, no bathrobes would probably deter me from sailing with RCCL again. Less
Radiance of the Seas Cruises to British Columbia