Couldn't wait to try the Costa Cruise line. This cruise was our 5th.
Positives: Ship was very clean and Grand Suite was spacious. Both our Butler, Emil and room stewardess El were great, friendly and very accommodating. Costa took pristine care of their ship the Magica.
Major problems: Luggage handling was atrocious. We were on the 7th floor and for 4 hours could not use the stairs or the elevators. They stacked luggage sky high and close to exit access. This could have been a serious "hazard violation". Some of the people we were traveling with, their luggage went to another floor, even though it was properly labeled.