We were on the 3-31 sailing of the Pride of America and were very pleased with the service, ports and amenities on board. We were a little worried due to the poor reviews, but were very pleased with NCL in general. We have been on 4 cruises before this one first time w/NCL).
We have two very active kids, so I must say this was not a relaxing cruise for us. We were the first ones out of the ship and the last to return...but that was our plan...to see Hawaii first, then take a cruise secondly. This is the perfect ship for that.
Embarkation was a breeze..lasted 5 minutes. Our inside cabin was on deck 9 (knew we weren't going to spend alot of time there)and was very clean and small (but tons of storage space)...plenty space to put all our stuff.