Azamara Journey Review

4.5 / 5.0
834 reviews

OOOO the toilets!

Review for the Panama Canal & Central America Cruise on Azamara Journey
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LdyDDS
10+ Cruises • Age 60s

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Sail Date: Mar 2015
Cabin: Club Oceanview Stateroom

Overall a fun cruise because I made sure to have fun and meet a lot of people. Started off with a hitch....upon boarding I noticed that most of the public toilets were "closed for maintenance" but no one was cleaning them, the doors were just closed. My stateroom was nice and clean and cabin attendants were very nice..Luis & Eris and happy to please. We sailed off without problems and by the first evening it was clear that there was a MAJOR PROBLEM....something like half of the toilets on the ship were not working. Some overflowed and had raw sewage flow into the staterooms...ew. Apparently the problem existed on the previous cruise (back to back cruisers told me this) but Azamara chose to leave Miami with a dysfunctional plumbing system. We were without plumbing for almost 24 hours in our stateroom. We would have rather stayed in Miami an extra night than sail without plumbing! This caused a major problem for the many people who were not fit enough to search the ship for a bathroom. It was like going on a scavenger hunt to find an open restroom.....NOT what we expected from Azamara. They should have started the cruise with this problem (I would be forgiving if it had happened while at sea but they knew about the problem before we set sail). The problem was fixed in about 24 hours but it was a major inconvenience to all and where was the Cruise Director, Tony, and his staff during this time....trying to make people happy? Trying to take their minds off the problem? I have no idea where they were because I only saw Tony (the entire week) at the evening shows and when disembarking. My one other cruise with Azamara was fabulous, mostly due to the Cruise Director....he was everywhere and made sure to know everyone. Not Tony. Seemed like a nice and talented guy but not a good CD.

Once the toilets were fixed we hit high waves for a few days. Lots of people sea sick.

Finally arrived in Curacao just as the shops were closing...oh well, it was nice to walk around on land for a little while.

Cabin Review

Club Oceanview Stateroom

Cabin 04

Large cabin with a port hole right up front. Port side. Over the theater so every afternoon the rehearsal made our room awful to be in.....loud bass music coming through the floor. THe ship hit rough seas and this room in the front was AWFUL...next time I'll get a mid ship room for sure.

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