Carnival Sunshine Review

4.0 / 5.0
1,423 reviews

Recipe for Disaster

Review for the Southern Caribbean Cruise on Carnival Sunshine
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Packitup
2-5 Cruises • Age 70s

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Sail Date: Mar 2015
Cabin: Balcony

Our experience with Carnival left a sour taste in our mouths. It started when we booked our cruise for March of 2015. We were suppose to cruise on the Carnival Breeze. We had booked this same itinerary a couple of years ago, but my husband had a fight with cancer. He had to go through chemo and radiation, so we had to cancel our trip. So, when he went into remission, we rebooked this cruise, thinking we will have the same ship and itinerary. We then, were told, that they changed ships. Instead of the Breeze, it would be the Sunshine. The website said it was a NEW ship. So, we thought it would be like the Breeze, only to find out later, it was a refurbished old ship. To make matters worse, our travel agent told us that they changed one of our ports of call, from Curacao to Bonaire. Our Itinerary also included Aruba and Grand Turk. At least, we thought, we had Aruba. After cruising for 2 1/2 days on rough water and windy conditions, we were told we will not be able to port in Aruba. We have cruised before with these kind of conditions and never had a problem getting into port. We, then, crawled into Bonaire, because we had all this time, not being able to use it in Aruba. We then, arrived in Bonaire with no problems getting into port. While we were there, another Carnival ship came in, and guess what? They couldn't dock, so they left. When we were suppose to be in Aruba, Carnival gave us a questioner to fill out and one of the questions was how much time did you spend in Aruba? That tells me Carnival does not want you to off the ship and spending money there. They want you to stay on the ship and keep your money on it. Carnival will not reimburse us for the lost 9 hours in Aruba because they say it was a safety matter. They can use that excuse every time, just to keep you on the ship. We feel we didn't get our moneys worth because it was suppose to be a 8 day cruise with 3 ports of call.

The ship, itself, was awful. There was water coming down from the ceilings. Some people didn't have power in their cabin. The food was mediocre, at best. We paid as extra $70.00 to eat at the Steakhouse. That was nothing to brag about either. Guy's Burger Joint was GREAT! I really feel for the wait staff and the people that kept the ship clean along with our room. They deserve much better. They were hard workers. And, good luck, if you wanted to get a lounge chair on the lido deck. If you weren't there by 7:00 a.m., you aren't going to get one. The kids took over the small pool and for us to get in the Serenity section for adults only was impossible. NO entertainment to speak of, so all you could do, basically, is drink and go to the casino, which was so smoky , you couldn't stand it. Our cruise director was a disappointment. They had a large screen overlooking the lido deck, but you got to watch our cruise director doing his boring morning show and you could watch world news. I'm sorry, but the whole idea of a vacation, is to get away from that. They did put movies on at night, otherwise, you are watching fish swim. Our past cruises had live entertainment on the lido deck. We had Las Vegas type shows every night. The food was exceptional. What did Carnival cruise Lines do? They ruined a good thing. The best part of this cruise is when we debarked. We will NEVER cruise again!

Cabin Review

Balcony

The cabin was what we expected, after finding out this was a old ship. We would have liked a refrigerator

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