We booked this because this was a good value cruise and we had limited choice of dates to go away for but we won't travel with an Italian cruise line again, the standards of professionalism aren't the same as other lines we've been on.
Our room was spacious with a balcony and well laid out. We had requested a cot pre boarding for our 6 month old baby and it wasn't there they didn't even seem to have the request.. We asked if we could have one and 2 cabin stewards took 10 mins trying to assemble it but failing. We had bought our own cot in case so it wasn't too bad. We also borrowed the onboard infant seat, bottle warmer and carrier which was good to have available.
Our room steward was ok but his English was not great though he was representative of the crew which is that they were ok but not as friendly as that on our other cruises.
Spacious well laid out room, balcony lacks luxe feel.