From the moment we boarded we knew there would be trouble, spring breakers running around drinking in the pools and causing disturbances all around. We went to our Aqua Class cabin and it was not clean at all, stains on the couch, dirt on the floor, a musty odor and the balcony was not cleaned from the previous guests. We called guest services asked for the supervisor because we wanted to get off and schedule a future cruise without the ambiance of a college dorm full of dropouts. We stated the ship was dirty, kids are running thru the halls banging on the walls and doors and all we want is a credit for a future cruise so we do not have to put up with this for 5 nights. We were assured there would be no problems, the crew was specially trained to handle this situation and security would not have a problem. We again said that is fine but we would like a credit for a future cruise because this was not our idea of a relaxing week at sea and not a preferable use of our vacation time. She said we could leave but there would be no credit. In hindsight I should have said I was feeling like I had the flu and left and fought with the insurance because this cruise was a nightmare and a pattern of lip service and inaction began that day. After we decided to stay, we asked to have the room cleaned because we did not want a dirty room. We went for a walk on deck 11, could not believe the antics at the pool and how the bars just kept serving the drunk and unruly dropouts.

We went back to the room after they assured us again everything was under control and the room was clean and started unpacking. I went by the desk and found toe nails on the rug, I called and asked again if we could leave and get a credit but the employee of the year said no but they would clean again. Went for another walk came back and the toe nails I pointed out to the steward were gone, however, there were more under the desk which would have required him to move the chair to see which he obviously did not do. Yes,disgusting.

That night dinner at Blu was very good but it went downhill from there everyday afterwards. The ribeye was just terrible and the waiters knew it. Read more