Magellan Review

3.5 / 5.0
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Friday the 13th!

Review for Nowhere Cruise on Magellan
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Laura1743
2-5 Cruises • Age 60s

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Sail Date: Mar 2015

Just want to thank Cruise & Maritime for the experience of the dinner and overnight on Friday the 13th because now we know we will never cruise with Cruise & Maritime ever!

Starting with the chaos at London Cruise Terminal where check in had gone down and little communication from staff on the site. We were told the check in would be on ship and would be approximately 10-15 minutes - an hour and half later we finally boarded!

This was then to be met with more queues and chaos at the ship check in - which took a further 40-50 minutes!

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Cabin Outside

On arriving at the stateroom - it had obviously not been cleaned / checked thoroughly as we found a used razor in the shower cubicle and - worse still - the toilet was backed up with faeces - right to the brim of the toilet bowl. This was reported to a member of staff (engineers) who were allegedly working on the problem and it would take 10 minutes to clear. As the alleged flagship for the fleet having had a recent refit - the standard of the works were shocking with rust around the port hole as well as rust on the ceiling - visible from the dropped ceiling panel!The walls were paper thin and we could hear everything being said in the stateroom next door!

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