Nieuw Amsterdam Review
A nice cruise on a cold ship marred by bad customer service
Rating by category
Additional details
We had a two week cruise around the Eastern and Western Caribbean on the Nieuw Amsterdam at the end of January 2015.
After a flight from London Heathrow on an American Airlines plane, there was a weather system of some sort so hours of turbulence made the flight uncomfortable, we made it to Miami. As the ESTA system was supposed to make life easier for tourists I don’t know what went wrong there but it took us over two hours to get through immigration. If we ever go on a Caribbean cruise again it will not be through the USA.
We spent one night in the Sonesta hotel in Fort Lauderdale then boarded our ship. There was some problem at the boarding stage so it took over two hours to get through the system.
Cabin Review
Standard Interior Stateroom
The cabin was big enough for the two of us with a very comfortable bed, a fridge, a safe and lots of wardrobe space. The bathroom was small but had a big shower for a cruise ship and plenty of Elemis toiletries.