So this is late but as I'm currently looking into another cruise and spending time cruise critic reminds me that I never posted my review. We stayed in room 7142 category SB. The room was located in the back of the ship and had a wrap around balcony. The room we had was a fabulous room and the room steward was perfect. One perk of this type of room was a private lounge area that provide snacks through out the day plus coffee and juice. Plus there was 2 stewards just for the use of passengers of that category of room. We were disappointed in the buffet options it seemed that whatever was being served in the main dining room was served in the buffet as well. Several times items from the buffet were over cooked making them inedible. And they regularly ran out of items. I was also disappointed that they didn't have a chocolate night. So now to the reason why I would NEVER go on a holland america cruise line again. Its the day of disembarkation we are reviewing the bills getting ready to go to a last breakfast before leaving, while reviewing the bill we discover a $300.00 discrepancy. The charge came from photography. The night before we went to photography and looked over the 7 or so photos we took, picked a few out and placed and order. Charge was just under $100. The additional charge was for a package of every picture you took plus a cd of the pictures and several other things. We did not take enough pictures to justify this package. And the charge was made 15 minutes after our original purchase while we were at dinner. When we went to photography and tried explaining to the sales woman the issue she told continuously interrupted us and told us how it happened and there are two receipts at guest relations as proof. She refused to listen to anything that we had to say. We went down to guest relations and the gentleman (who was very helpful) brought out the two receipts. One had my sisters signature and one was a completely different name. He then called to photography and spoke to the manager there who at first refused to come downstairs. After going back and forth to the manager for over 15 minutes the charge was finally removed. Since this was the last day of the cruise and was the final experience and it left a lasting impression. After we went home we filled out the after cruise survey the only one to get a response was my sister in the form of an email.