Family dream holiday? Disaster from start to finish
We had decided to use our life savings to treat the whole family to a truly memorable dream holiday…..a once in a lifetime Caribbean cruise to remember long after we are gone. Well it will certainly be remembered, but for all the wrong reasons!
Our complete family of five children, their respective partners and two grandchildren had been excitedly looking forward to this trip for a whole year, planning the journey, the destinations, the trips out and the luxury cruise. They had all saved their spending money and bought new clothes in anticipation of this wonderful adventure. I cannot put into words my feelings of utter desolation at the memories and experiences we have all encountered.
These were supposed to be family cabins with cots for babies, however; there was no room to fit cots in. Furniture had to be removed from cabin to squeeze in an undersized cot which bulged inwards due to lack of width space. Parents ended up having baby sleep in the bed with them for duration of cruise. Also, despite having paid extra for the baby, no facilities for bottle warming were available & upon requesting such, the parents were told that inside cabins weren't entitled to coffee makers (their equivalent to a kettle) and they would have to use a chargeable night time room service or negotiate decks to find hot water whilst baby screamed in frustration.