Costa Serena Review

Costa is now the Ryanair of cruises

Review for the Middle East Cruise on Costa Serena
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frandrake
2-5 Cruises • Age 40s

Rating by category

Value for Money
Embarkation
Dining
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Additional details

Sail Date: Feb 2015

It has been a rather disappointing experience. This was our second cruise, the first one being a 7 day trip in the Mediterranean with Royal Carribbean on a smaller ship (Legend of the Seas).

Costa Serena did not deliver what we were expecting, in a nutshell:

- Overall service was horrible. Everyone from the reception desk to the restaurant maitre were completely uninterested with their guests well being and engaged in really rude and unprofessional conversations.

Cabin Review

Cabin B5

Very dirty room, rich of stains on both the carpet and the sofa. Bed lining was wrinkled.

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