Pacific Jewel Review

They lost a lot of goodwill by misleading us

Review for Australia & New Zealand Cruise on Pacific Jewel
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sherri3802
2-5 Cruises • Age 70s

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Sail Date: Feb 2015

Cruise: White Bay terminal, Sydney, to Moreton Island (just off Brisbane), back to Circular Quay.

Embarkation: Cruise before us developed engine trouble so we had SMS & email to inform us ship was 4 hours late and embarkation was not till 2.30pm and the terminal had limited facilities so not to turn up early.

We're from Melbourne (2 couples, so 4 of us), our plane got in at 9.30am, we sat at the airport till 1.30pm. On arrival at White Bay we found pamphlets to say that P&O had put on a free shuttle service for early arrivals. They were able to drop off their luggage and go to Darling Harbour for the day. So in other words, they rewarded the 'bad' people, those who disobeyed their instructions.

Cabin Review

Cabin 9187
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