Cabin Review

The room they gave us was an unobstructed view but at the bottom of the ship. As soon as I saw that I tried to get our original room back, but they said NO. We discovered that the room was set up for 4 people rather than two and used buck beds mounted to the wall. (Be sure to read the fine print). We had the beds set up so we could sleep together. Mistake 3.We had about 8 inches on each side of the bed to get out. SO you had to carefully slide sideways to get into the bed. The main problem was when you tried to get up, you nearly always hit your head on the bunk bed that stuck out about a foot from the wall and about 4 foot from the floor. My wife hurt her shoulder and I got a concussion. Yes, dizzy and eyes did not focus evenly. So we complained. They said they were sorry but there was nothing they could do.I asked others aboard ship about it and they said Princess had removed the bunk beds for them to help. When I asked, Princess said NO. When I then explained that with a quarter and a little help, I could remove them. They responded that doing that would leave a relatively small piece of metal that would stick out into the room about 8 inches - so it would be unsafe. I guess that long metal bar that stuck out 12 inches or so and was 6 foot long was considered safer. So they in essence admitted that the room was unsafe. We complained to the desk and elevated to the top officer in charge, but she "could not help me" as "no other rooms were available." From talking with passengers and stewards, we discovered that was not exactly the truth. Evidently the other rooms were all "in maintenance." In fact the company was contacting as many people as possible and offering deals to them for the latter portion of the cruise. And the officer was not authorized to help. Neither was she authorized to make any compensation. When we talked to the lady that schedule future cruises, she related how she also hit her head on those beds and it made her very mad. But she advised that we should never allow them to upgrade us as this often resulted in an official upgrade to a noisier, less comfortable room. And said that people "should not try to get something for nothing." So now, I had a head ache and was called cheap.... or worse?The steward mentioned when we arrived to put out the little card if we wanted service. But we found that was useless as he only cleaned on his schedule.