I've waited this long (5 months) to write a review of our cruise, hoping time would improve my outlook. It hasn't! This was our first time cruising on NCL. We've cruised with Celebrity and Royal Caribbean before. As soon as we entered the ship we (4 adults-2 couples) were disappointed. The lounge we had to wait in was very old and tried. The upholstery was torn on the chairs, carpeting worn and torn. The chairs in the big auditorium were even worse-some with string across them because they were briken! This, unfortunately, continued throughout the entire ship. Our balcony room was old looking. The bedding, towels and carpeting all looked and felt like they should have been discarded a few years ago. Our balcony was rusty, chairs nothing I really wanted to sit on without putting a towel down. This ship is one of those "eat when you want-no required times" type of ships. The menu in the dining room was 2 pages. The left hand side NEVER changed. The right hand side had two or three changes every night. The food was horrible. Buddy Valesco (The Cake Boss-not sure I got his name correct) is their "new" dessert guru...if he really concocted all those tasteless desserts, I would NEVER go to his shop!! After the first night, I never ordered dessert again, just tasted the others at our table...all the same-every night-TASTELESS!! We tried both buffets for lunch on our two at sea days. They were terrible. The buffet at the pool served cold food-it seemed like yesterdays leftovers. The breaffast buffet was more of the same. All 4 of us felt very sorry for the people working on the ship. They were obviously trying very hard to make up for the disgusting quality of the ship, but it was impossible. This ship does NOT need to be refurbished. It nees to be taken out of service permanently!!