Our stateroom 6379 was located above the kitchen wash up area - we did not sleep for 10 days. We came back stressed, exhausted and very frustrated. Of course I complained to the front desk but all they could do is apologize because the pots and pants needed to be washed and since they were over booked they could not offer us to move to another suitable location.

Put the no sleep aside, our kids refused to go to kids club because it was awful for them. Who can blame them when someone locks you in the small room full of kids for hours at the time to play a never ending ball game that they didn't enjoy. So instead of catching up on sleep in the afternoon we had to entertain the kids. And that meaning queuing up for hours together with other 1200 kids for ice skating. This cruise line was advertised as kid friendly with lots of activities, water slide ect. Can you imagine the kids disappointment when we arrived and there was no water slide, literally no water slide - it was not there.

It was the first holiday where we actually lost weight because the food was revolting. Some corporate suit decided that just having canned and frozen food imported from USA was OK to serve? We are used to fresh food - it was non existent. Loosing weight is not such a bad thing but not on holidays. We save up and look forward to a holiday all year - this was a slap in the face and a kick in a gut. Read more