Our first time on a cruise. Was for our honeymoon. Thank goodness we only booked For a week as it unfortunately was pretty dreadful.
Started off flying from Glasgow in a very old/tired 1st choice plane & not the Dreamliner as expected. Had paid for the premium upgrade which I found to be very expensive for what you get. My seat was worn & ripped, only 2 bar runs due to "limited stock" and not all of the entertainment working. Not what I paid all that extra money for!
Arrived & transfer to ship was pretty seamless. Checked into our cabin which was perfectly adequate and clean. Pool towels were very worn & threadbare however. Found the ship in general to be perfectly acceptable. All public areas & toilets were very clean, food was good & always something you could have. Waiter service restaurant was good. Paid extra a couple of nights for the fancier meals which were lovely but I feel its just a money making exercise and they should be included. All staff were helpful and polite. Entertainment in the Broadway show lounge was of a good standard. People moaned about these things to but we genuinely found them to be good.
Cabin was perfectly acceptable. Very clean. Shower very small but can't be helped. Adi cleaned it twice a day without fail and turned down our beds.