Firstly this is a long winded and somewhat disjointed review and our personal experience. It is honest and straight to the point and I appologise if I offend anyone but I think it is important for people to be aware of some of the practices of this company and its major lack of customer service.

Firstly I will start by saying that we are very laid back and down to earth folks as most Australians are. We are very easy to please and have very simple tastes. Not much fazes us and live by the typical Aussie motto of "no worries mate"

After months of researching and reading we took a gamble and decided to book a back to back cruise over Xmas and New Year on the Divina. We travelled from Sydney Australia via Hong Kong, New York and then Buffalo for this cruise. It was part of a 6 week vacation Read more