Celestyal Crystal Review

4.5 / 5.0
241 reviews

Avoid Cuba Cruise!

Review for the Western Caribbean Cruise on Celestyal Crystal
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Travel Bug 54321
10+ Cruises • Age 30s

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Sail Date: Dec 2014

AVOID! We have done almost 20 cruises and this one is by far the worst one ever! If you are expecting the same quality service you receive with other cruise lines such as Royal Caribbean, Princess, Celebrity, Holland America, Viking, Cunard, etc., avoid Cuba cruises! Staff friendliness is in short supply!

Not only is the large majority of the staff rude, you do not get good value for your money! We stayed in a suite (only 8 on the boat and we had 3 of them), which was nice and housekeeping was great; however, get ready to pay for everything extra, I mean everything, even your safe…

It is an older ship and the tacky decals and lighting doesn’t do a good job of hiding its age.

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