This was our first cruise on Cunard Queen Elizabeth.cruise number Q420B We normally cruise with P & O and have always enjoyed our times on their ships . We booked on the Queen Elizabeth on this 25 day cruise in August . We were under the impression that this was one complete cruise. We flew to Rome on easyjet which had a luggage limit of 20 kllo's. Not really enough for 25 days cruising So we paid an extra £10 for our excess.Everything went to plan at Rome and we were shown to our cabin which was a good size and and very comfortable . The Queen Elizabeth is a beautiful ship . We had booked a table for 2 on the early sitting..The waiters were very polite and helpful . We had a day at sea and arrived at Corfu on the third day It was a beautiful day and we went ashore sightseeing. In the middle of the square a fell up a step which caused me to develop a huge haematoma on my left leg.. I managed to board the ship and was taken to the ships doctor. She disembarked me and my husband and sent me to a corfu hospital . The cruise went on to Dubrovnik and then on to Kotor which we obviously missed The ships doc had said that we could join the ship further along in the cruise at Venice We used our original cruise cards but when we boarded the ship we were told that we could not have our original cabin.I had previously spoken to Sam at cunard office and he said that we should have the original cabin I put this to the staff on the desk who said then that we were lucky to have the cabin.All was okay and we ate at our table for two. The next day we were told that we were being transferred to the the late sitting on a table of six When i ask why? i was told that it was not one cruise in fact it was 3 cruises not one continuous cruise The woman in charge of the restaurant was very rude But eventually we managed to keep our table for two . ..We had to renew our cruise cards and have our photo taken 3 more times. also we had 3 letters stating that we had not given them details of our credit card. Halfway through we were given $400 dollars on board credit but the next day they cancelled the credit saying that we should have used it all on the one day we were given it stating that this was a different cruise. We were not made welcome at all by the desk staff who blamed the whole fiasco on our tour agent. saying that they should not have sold it to us as a complete cruise. But in our cruise book and in the Cunard book it was offered as a complete cruise. This was not a happy cruise We had paid nearly £6,000. for it ! We will never cruise with Cunard again. We will stick with good old P & O.