Norwegian Epic Review

4.5 / 5.0
4,418 reviews

A waste of my vacation money!

Review for the Eastern Caribbean Cruise on Norwegian Epic
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Greatbodies
6-10 Cruises • Age 40s

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Additional details

Sail Date: Dec 2014
Cabin: Large Balcony

My brief Norwegian Cruise Line, NCL review: Let's start with the negative...from the unhappy, never smiling employees, the dirty, aged floors to the always busy signal guest services, restaurant reservation, pizza delivery, to the subpar food the Epic was only that in size. After discussing my concerns over the not perfectly clean balcony room and the food, all I got was one free specialty dinner (not including drinks) , and a room that was never perfect. Royal Caribbean gave me 3 meals with drinks for their mistakes!

Amazingly on Christmas day and from there on out the ship was cleaner and the employees happier. Upon checking in, which took over an hour and a half (that could almost be a starting buzz kill, which I've never experienced on any check in anywhere), we finally made it on board. Now I've been on around 10 cruises and this ship was amazing, from the 17 restaurants, multiple clubs, bowling alleys to the amazing gym and spa area this ship had it all, even an ice bar, Blue man group and a Cirque show. Howl at the moon, a 2 story Wii screen, Blues bar and a club with beds (please note the previous clean statement before enjoying). Perhaps I'm spoiled by traveling often and eating fine dining, but this food and service was not worth my $2000, plus drinks, spa, gambling, extra stuff...like decent coffee! The coffee was horrible! I've got a lot more to say, complain and compliment, but I'll save that if NCL decides to respond to me.

If you ever want to ask about vacations, email me. FYI, what I paid for the cruise, I think, was an excellent price thanks to my travel club! Unless NCL reimburses me in some way, I'll never promote or sail with them again! Please note, Epic is a huge ship so when choosing a cruise, remember there are a lot of people, 4200 on this one and a ton of walking, 20 floors! ‪

Cabin Review

Large Balcony

Cabin B6

The large balcony room was a nice option to get away from everyone and relax. The room was spacious enough for two, but had a weird privacy curtain for the bathroom and shower, but worked fine. Lighting was good, closet space perfect, bed comfy, but the room was never cleaned to my liking...from hairs and gum on the balcony floor to the glasses having stuff on them. Made me have to rewash them myself everyday. The floor was not clean enough for me to walk without at least socks on, room was dusty too. The tv station options were horrible. I believe almost all of them were either the news, kids, 1 movie channel and everything else was NCL related.

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