This was our third cruise. We did so understanding that Pride Of America received some poor reviews, particularly towards the crew and cleanliness of the ship. We found everything to be more than satisfactory.
Checking in was no better or worse than with the other cruise lines. We found the process to be run as well as can be expected and the staff at the counter outgoing and friendly. Upon arrival to our balcony stateroom it was found to be bright with Hawaiian art and a cherry wood look to the cabinetry. Plenty of storage was available and the shower was roomier than previous experiences on the ships. The television system was unique in that it had many choices for entertainment. Hotel quality pay per view movies were offered, but I never could seem to get them to work . Standard TV fair with a couple of movie channels and ESPN, CNN etc. You can review your bill on the TV daily. There was a refrigerator as well as chairs and a table on the balcony. Let me say that we spent a great deal of time on our balcony, and the cruise was conducive to its use. Each port we entered was around 8:00 AM.
We chose to rise early and view each island at sunrise while having our coffee. Viewing the lava flows at night with a bottle of wine was a highlight. Entertainment was ample and of good quality. The food was somewhat limited as to the menu, but unless you are planning a holiday around eating your way through the islands it was more than enough. The Bistro was a favorite. The Aloha Cafe was not well organized but roomier than most. Most buffets seem to flow, this one didn't. The buffet food was very good. Now as to the staff, if you like America and Americans you will like these folks. Although fewer were available for services compared to other cruises, they were professional in every regard, fun to talk to especially when it came to home towns and above all they busted their behinds to do the job right. I found that when treated with respect and appreciated they responded in kind. We rented a car in every port other than Kona, which I would recommend that you don't do as it is not necessary. Thrifty worked well, and get the Blue Chip Card it will save you a lot of time.
Security was tighter than the Pentagon. The only knock I had on the whole cruise was the scrutiny of the passengers about alcohol coming on board. I know NCL needs booze revenues, but lighten up. And no, I didn’t try to bring any on board.
To sum it up, it’s a great way to see the islands and we use to live there. The crew great, the ship fantastic, and we will do it again on NCL. GOOD JOB GANG.