We were so disappointed in our cruise with Thomson at Christmas 2014 around the Canary Islands. We have cruised many times with Thomsons, last Christmas was great on the Celebration, but this year was a shambles. We were on the Majesty a year last February when 5 crew members were killed, (so we know the ship) as you can imagine this was very upseting for us at the time. However I can only sing the praises of Thomson in dealing with us as passengers then. Our evacuation of the ship was done with military procedure, representatives from our home area were flown over to the ship to aid us to understand what was to happen. This was a very thoughtful endeavour to reassure the passengers. This is Thomsons at its best and the one we know and love.

Unfortunately this year it felt as if someone had lifted the ship up, shook it, dropped it, and it all fell back wrong. There was so many things we were not happy with we do not know where to start.

We will try to list what was not right about this cruise??? Read more