We were on the Navigator 12/07-12/14, 2014. Since being home I have read CC for the week we were on the ship. Sometimes I wonder if we are even on the same ship with some of the others. I have read complaints about no hot water, ours was very good. Some said flooring on balconies was bad ours and all the friends travelling with us were good. We thought the entertainment was good. Food is usually the only issue because it is not the type of food that we normally eat at home, however I like trying new dishes and if we don't like something they are always so happy to bring us something else from the menu. Even something not from the menu. One night my husband didn't like any of the deserts and jokingly he said he would like a banana split. In about 5 minutes there it was before him. The whole table was surprised. The last comment I have is about embarkation and debarkation. We had no problems with either. On the 7th we walked straight through the terminal, security and waited about 3 minutes to get to the counter to check-in. After check-in we walked straight to getting picture taken for sea pass purposes then onto the ship. On the 14th we got off at our appointed time of 9:00 and had no lines in the terminal until we got to customs and we were 3 couples back. The lines were short and moving very quickly. There were others writing that is was horrible and long lines, therefore I sometimes wonder if we were even on the same ship.