We booked the Serenade of the Seas for a cruise over Christmas It was a surprise for my mother in law and our 7 year old daughter. Overall we were pleased with the cruise. Dining in Reflections was hit or miss. Kids program was OK but not as good as Disney's. Hallways were hard to maneuver with a wheelchair when attendants were cleaning the cabins. Had to go up and around to get to places. We had handicap accessible ocean view room 4008 and balcony 8008 just above the S on Serenade. The balcony is the same as other balconies but has a piece blocking the front since it is the first bale on deck 8.