Carnival Sunshine Review

4.0 / 5.0
1,421 reviews

A Very Big Let Down

Review for the Southern Caribbean Cruise on Carnival Sunshine
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Disco1
10+ Cruises • Age 70s

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Sail Date: Dec 2014
Cabin: Spa Balcony

This is the first review I have ever written. We have sailed on Carnival 31 times and this was a big disappointment. We primarily went on this ship for Cloud 9 Spa. We have something to compare it to because we were on the Dream and the Breeze Cloud 9 Spa class. We thought we would try the Sunshine because of the new Spa... what a mistake, it was shy of everything. No thermal pool, inadequate steam room, showers were outside the bathroom area instead of inside. They did have a rain shower with lousy shower heads.

The Fahrenheit restaurant was $35.00 a person plus tip and we were celebrating our son-in-laws 40th birthday, they were told and never even mentioned it. People were in there with shorts, t-shirts and sandals. We were dressed up and felt like we were in Denny's. There were no table clothes and the waiter tried to tell us how to order our steaks and the lobster meal was in 3 little finger pieces. For surf'n turf the steak was 1" x 2" and burnt and we ordered it rare. They did not serve everyone at the same time and they did not even know how to serve a $200.00 bottle of wine but they knew how to charge us $18.00 for the corkage fee. The meal experience was a disaster and a very expensive one. We mentioned it to the Food and Beverage Manager and he seemed to be very concerned and sent us a bottle of wine.

As far as the Lido food is concerned, everything is the same very repetitive seemed like it was always made from left-overs and extremely, over the top, salty. The food was also very greasy. Our ankles and hands were swollen on the whole trip. This is the first time this has happened to us in 55 cruises. The dining room service was good because we had a good waiter Nilson. However, his assistant was very sick and then she was off for 2 days and came back still sick and coughing, needless to say, we caught her cold, all 4 of us. She should have never been on the floor serving food. Carnival's food has really gone down hill in quality and quantity. There was a time when Carnival had the best food, it has really changed for the worse. The ice cream is ice milk and the pastries are now of a very low quality... they have cheapened everything everywhere you look.We also had to beg for soap in our Room 12011, room stewart was on the aggressive side, not a comfortable situation. He said he was only supposed to give it out on the first day only until we questioned him as we know better from being on the Breeze and Dream then he said he would do it just for us as a favor. I should have never of tipped him. No ice bucket lid until we asked for it 2 days later in the room. He kept putting the long decorated pillows on the floor at night and then on the bed during the day they need a little more training on cleanliness. My advise to everyone, always bring a can of Lysol spray. We will have to think twice about going back to Carnival. We just got off another ship Holland America Zuiderdam and there is such a big difference and that is why I wrote this review. There was a tremendous comparison.

Cabin Review

Spa Balcony

Cabin 8S
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