This was my husbands 2nd cruise ( first on Carnival). He said he would never do it again and I begged him to try another one on RCI. He is now in love and decided we will do this every yr. The service was phenomenal!!! Main Dining Room ORLANDO (assistant server)!!!! Best ever! Christopher (server) awesome, and Anil(sp) (drink server) always friendly and knew exactly what we are drinking!! Joseph at the lower pool bar was fantastic!!!! He would have our drinks ready before we even got to the bar! Best service ever!!! Not a fan on the guest service.. The changing of the terminal to load and a different one to disembark was a bit of a mess especially with my husband in a wheelchair . Food was average, but good. I remember on my first cruise with RCI they served filet and lobster as an entree on the menu and now you have it at the bottom of the menu and you have to pay for that. The cruise director Leigh and activities director Erky from Turkey were AWESOME!!! Very entertaining!! I had a lot of fun participating in the activities. Always something to do at the pool. I was not satisfied about missing a sea day and being stuck in Nassau for 2 days. Only to arrive in the ugliest port I have ever seen Freeport. That felt like we pulled into the industrial park. Overall a great vacay!!!