Brilliance of the Seas Review

4.0 / 5.0
1,566 reviews

Brilliance of the Seas Dec 2014

Review for the Western Caribbean Cruise on Brilliance of the Seas
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jess05wigo
2-5 Cruises • Age 30s

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Additional details

Sail Date: Dec 2014
Cabin: Large Ocean View Stateroom

This boat is filled with a very diverse staff. It was very hard to communicate with a lot of them on numerous occasions we received bad service and misinformation from the crew:

Day 1: Incorrect pricing on coffee and beverage packages. Was told it would be 2.75 and I was charges 5 each?

Day 2: Staff was aware of the lack of refillable soda cups for the beverage package and sold it to us anyway. Which resulted in us being harassed about asking for a coke without the cup.

Cabin Review

Large Ocean View Stateroom

Cabin I

The cabin was very nice. The bathroom in particular had a weird sewer like smell sometimes. The showers were pretty small and there was a little mildew behind the faucet head. Besides that I enjoyed my stay in the room. The attendant was very nice, a little nosy but very nice and helpful. He made a towel monkey for my mothers room after cleaning :)

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