My family and I have been traveling with Royal Caribbean for several times and this was our first time on the Vision. It is probably also our last time on the Vision.

The trip started in Tampa with an extremely long wait with little coordination of information on the part of those directing the incoming cruisers. We were told by the Sheriff personal while getting our luggage out of the cab to go to one door. At that door there was a line of over 50 feet of passengers before you even entered the building itself! After standing in line for quiet some time (at least 25-30 minutes) waiting to enter the building, out comes a man who tells all of us that we will now have to go to another entry that has a line probably over 100 feet long of people. Instead of telling those who were just arriving to go to the new line, he wanted everyone who had been standing in the line to now go to the line that was twice as long. It didn't happen. People let him know that they had been standing there and were not going to go to the back of another line to start all over again.

Once inside the entry doors, we then waited at least 30-45 minutes before we were even allowed to go up the escalators to the check in area. Here we found that ALL the Diamond, Platinum, Gold etc. were all routed together into one line. There was no separate designation for those folks who have cruised enough to be treated with a little more customer service than those that were not in any of the above categories. This line took an additional 30-45 minutes. So far, we have been standing in lines well over an hour and have not even boarded the ship! Read more