Norwegian Jewel Review

4.0 / 5.0
2,355 reviews

First and last time we will ever do a NCL cruise

Review for the Western Caribbean Cruise on Norwegian Jewel
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lilmc000
First Time Cruiser • Age 40s

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Additional details

Sail Date: Nov 2014
Cabin: Family Balcony
Traveled with children

First time cruisers with another family who previously cruised on Carnival and Royal Caribbean. Children were ages 4, 6, 14, and 16 so given that this was our Thanksgiving holiday we were really psyched but quickly disappointed.

Embarkation was a breeze. Arrived to the terminal, dropped off the luggage, parked and all checked in relatively fast. No more than 45 minutes from lining up in customs to getting on the boat and then the issues began.

Drink packages - I am pregnant and cleared for travel however because my husband and our children all must purchase a drink package because he will be drinking there is not an online option to change my drink package to an all-inclusive soda package. Doing this online supposedly saves you $5 a day however when I called before we left I was told it was too late to do this and to explain to them my issue on the boat and there should be no problem. Wrong again. We left on a Saturday, purchased the all-inclusive drink package for $54/day and were told to call the offices on Monday to dispute the charges because there was nothing that could be done - and this was the beverage manager we were talking to.

Cabin Review

Family Balcony

Cabin B2

Nice, quaint nothing spectacular. A little difficult to open the door at times but decent.

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