This was our first experience of Cunard and were well aware that there is a subtle difference between a Liner and. Cruise ship. We certainly felt the differences and overall were quite pleased.

The embarkation in NY was a shambles . Not down to Cunard but due to the US Customs services doing a serious inspection etc. when we eventually got onboard there wasn't a welcome drink available. Simply a me me,her of staff giving directions. We had to wait a further hour before we were allowed access to our cabins at around 2.00. We managed to squeeze in a visit to the buffet for a snack before going to the cabin.

One in the cabin there was no luggage there even though we had arrived a the dock at 10.15 in the morning . We did several visit to the elevator areas to see if the luggage had come but to no avail. We were astonished just how the crew handled the bas. They simply pulled out the easiest one and let all the others fall off the cage. No wonder bags get damaged. We were not very impressed with this attitude at all. With the muster due at 4.30 and the early dinner due at 6.00 we were getting a little concerned. Still nothing so we attended muster. After returning to the cabin we found our bags waiting for us. We frantically unpacked some of the bags in order get the necessary cloths to dress for dinner. Wife was not happy at all. Read more