Ryndam (Retired) Review

4.0 / 5.0
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More than a little disappointed

Review for the Western Caribbean Cruise on Ryndam (Retired)
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10+ Cruises • Age 80s

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Sail Date: Nov 2014
Cabin: Verandah Suite

My wife and I have sailed on cruises from 7 different cruise lines and I can say hands down that this was the worst. The entire experience was flat at best. Yes, there were good experiences but the bad outweighed them by more than just a bit. Where to start? The cabin was OK and our steward was average at best. One easily got the feeling that the entire ship was short staffed. Our steward appeared overworked and it took until the afternoon to have our room made up. All of the staff was well trained but most lacked a command of the English language. It was difficult to converse with anyone except on a very basic level.

The food was good but there were some serious shortcomings in this area. The main dining room was slow at best. They were always trying to seat you at a table of 8 or more. Four is OK bit more is not for us. More than once we were sat first only to have to wait 7-8 minutes for another couple to join us before we even got a glass of water. There were long waits for courses.

The buffet was lacking in many respects. The salad bar was incomplete, sometimes without croutons, onion, cheese or other basics. Not all at once but enough to annoy us. Not being able to dish out our own scrambled eggs, meats, and other breakfast essentials only caused long lines and bad attitudes. Way too many times the cruise ship staff ate at the buffet during "peak" times again causing non necessary long waits for sandwiches and the like.

Cabin Review

Verandah Suite

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