Norwegian Spirit Review

Oct21-nov1st

Review for the Mediterranean Cruise on Norwegian Spirit
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louthebowler
First Time Cruiser • Age 60s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
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Cabin

Additional details

Sail Date: Oct 2014
Cabin: Mid-Ship Inside

Ours is a mixed review. The ship has good and bad points.

Fantastic itinery. The ports of call are amazing. The ship is quite nice in an unusual way, but it doesn't flow very well. A refit may solve some of the negative things .majority of the staff are very good and helpful, and always smiling and singing too! In fact if I'm totally honest ,the staff make the ship seem better than it was.

Cabin. This was our first time in an inside and didn't know what to expect. I thought one TV channel would have a webcam or something to show what it was like outside, that was a disappointment as the weather was very changeable and it would have been handy. All TV aspects were poor compared to other cruiselines we have been on. No seating in cabin other than one chair at dressing table.a little table one side of bed and nothing the other side, so hubby had somewhere to put his glasses but I had to leave mine out of reach which was a real negative when you take into account the problems we had with the bathroom. This was our major problem. Part way through the cruise the toilet bowl started filling with water without our assistance and overflowed a few times in the night. The first time I just went and found a toilet on another deck at 4am and reported it before we went for breakfast. The girl on customer service told me I should have called in the night to report it, which I probably should have done but she spoke to me like I was a naughty schoolgirl( I wish) . We continued with toilet problems for 5 days, with continued reports to guest services. In the end I was so fed up with facing a bathroom floor wet from the toilet I contacted head of hotel services and eventually got it sorted one day before the end of cruise! We agreed a recompense that would be acceptable, a meal for us and friends at Cagneys. We could have had some on board credit instead but the meal was very nice.

Cabin Review

Mid-Ship Inside

Cabin IB

Small and not enough seating

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