We booked the cruise 18 months ago as the termination of an extended holiday in England and were looking forward to a great cruise experience as an opportunity to unwind. Frankly, we were neither delighted or satisfied, in fact we were extremely disappointed with this cruise. Note: We have made 17 cruises (5 RCCL).
Some positive notes to begin with: Our Cabin Steward Imade Semarajaya was absolutely superb, a true gem (12 on a scale of 1-10); our Table waitress Veronica and assistant waiter Chadwick were super stars (10 out of 10); the dining room beverage waiter Junior (10 out of 10) he greatly enhanced our dining experience; beverage waiters Janice (Globe and Atlas) and Odell (Casino) also provided superb service with a smile. Head Waiter Denzell was attentive and concerned with ensuring things ran smoothly.
Entertainment 4 ****, except CATS at * thus lowering the overall rating from 5*****: With the exception of CATS the entertainment was excellent, best in class, in particular Frozen in Time, The Aqua Show, Comedy Club, Creegan, etc. Unfortunately the venues were over-crowded (standing room only) and availability of the theater to relieve overcrowding because of the weather was limited by rehearsals for CATS.
Cabin-Balcony, Sea View 4 ****: Our Cabin Steward Imade was absolutely superb, a true gem (12 on a scale of 0-10); cabin slightly smaller than similar cabins on previous cruises (e.g. Radiance of the Seas) this was not a problem except for the reduced storage, i.e. drawer space. The change in policy prohibiting smoking on the balcony was a surprise and very inconvenient (particularly since comfortable smoking areas were so limited, more so because of the severe weather and a large percentage of passengers were Europeans with a high proportion of smokers. Do not understand why smoking on a balcony of a ship travelling at 17 knots seems to be a major issue, after all smokers are paying passengers as well.